Role: Senior Business Services Specialist, Source & Screen (RC/ Sourcing Admin)
Location: Hyderabad, Telangana
Employment: Full Time
As a Sr. Business Services Specialist, you will contribute to a collaborative talent acquisition environment to ensure efficient delivery support for our internal clients/ customers, drive the processes that help us screen and expedite the hiring process and meeting client SLAs/ dwell time. Develop and maintain a positive working relationship with our US colleagues while ensuring great candidate experience across the board.
What you get to do:
- Work on high complex tickets
- Drive continuous improvement initiatives
- Participate in implementation of new programs
- Create best practice and on-the-job training modules
- Validate process and advise internal customers
- Stakeholder management
What you need to bring
- Ability to give context to data and use it to advise and consult
- Ability to get buy-in from client stakeholders
- Ability to drive strong and healthy client/ candidate relations
- Attention to detail
- Ability to be good at escalation governance
- Agility and adaptability to process changes
- time management skills
- An average achievement of a minimum 95% lead indicator for 2022